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Privacy Policy

A legal disclaimer

Last Updated: January 2026

At AG Eco Supply, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Wholesale Inquiry Information: Business name, monthly volume estimates, and professional contact details provided via our inquiry forms.

  • Device Information: Version of web browser, IP address, time zone, and cookie information.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders placed through the site (including processing payment and arranging shipping).

  • Communicate with you regarding wholesale inquiries or customer service.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our NoSog™ products, in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

  • We use Shopify to power our online store.

  • We use third-party shipping carriers (e.g., Canada Post, UPS, or local couriers) to deliver your 5000-count straw cartons.

  • We may share information to comply with applicable laws and regulations or to respond to a subpoena.

4. Your Rights (PIPEDA/Canada)

If you are a Canadian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by e-mail at [Insert Your Email Address] or by mail using the details provided below:

AG Eco Supply Toronto, Ontario, Canada

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